At Bakers, we ensure that our sales and administrative support services are staffed by people who are passionate about delivering exceptional service. To further cement our dedication to our clients, our staff have access to both training and business infrastructure in order to meet client’s expectations.
We understand the needs and industry of our clients and are able to provide a competitive solution for their logistics needs.
In addition, we provide:
- A direct line of communications with senior management
- Flexibility to cater for peak demands
- A focus on dedicated work
- Customised infrastructure and onsite service at clients’ sites – adding value
We pride ourselves on servicing clients in a world-class manner by providing them with the most cost-effective logistics solutions available.
Bakers have invested in integrated software platforms in order to provide customer-specific solutions. Our fleet is managed and monitored by enhanced telematics solutions. This enables us to provide clients with real-time tracking and 24-hour monitoring. By analysing the telematics reports we are in the position to optimise operational performance and asset utilisation.
Live data links enable us to track locations whilst passive information is assessed to guide the implementation of operational improvements. Our internal administrative computer network, procedures and policies provide an integrated solution for our focus on efficient, accurate and effective service delivery.
We provide real-time load tracking facilities to customers and are accessible over a web portal. Some vehicles have been fitted with onboard cameras with live streaming to a closely monitored media centre, ensuring the safety of our staff and customer consignments while on route.
Bakers have also implemented planning and operational software, which automatically routes deliveries on reduced kilometres and most fuel-efficient journeys’, saving time. Other software implementation includes a warehouse management system, which operates by scanning manufacturer barcodes of the product on to the system, creating a serialised inventory management system, providing bulk order status updates by load.